Terms and Conditions

1.1. These terms and conditions govern the sale and supply of branded items from Nerdsquare (Pty) Ltd. By placing an order, you confirm that you have read, understood, and agree to these terms.

1.2. We reserve the right to amend these terms at any time without prior notice.

2.1. We sell products listed in our online catalogue, subject to availability.

2.2. Product images and descriptions are provided to help you choose items, but minor variations may occur.

2.3. The customer is responsible for selecting the correct product, size, quantity, and delivery details before checkout.

3.1. Prices listed are in South African Rand (ZAR) and include VAT (if applicable). Prices are subject to change without notice.

3.2. Full payment is required before an order is processed unless otherwise agreed upon in writing.

3.3. Accepted payment methods include Electronic Funds Transfer (EFT).

4.1. Once an order is placed, customers will receive a confirmation email with payment details. It is the customer's responsibility to verify the accuracy of the order items and details.

4.2. Lead times for processing and delivery will be communicated to the customer when the order has been paid in full.

5.1. We offer both delivery and collection options. Deliveries may be handled by our internal team or third-party couriers.

5.2. Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by third-party couriers.

5.3. Customers can collect their orders from our premises during the specified collection hours mentioned in the order confirmation.

6.1. Custom-branded items are non-refundable unless there is a manufacturing defect or error on our part.

6.2. Defective items must be reported within 7 days of receiving the goods.

6.3. Non-branded or stock items may be returned within 14 days if unused and in original condition.

7.1. All website content, product photography, copy, branding, and other materials remain the property of their respective owners.

7.2. Nerdsquare (Pty) Ltd reserves the right to refuse orders where fulfilment would violate applicable laws or platform policies.

7.3. You may not reproduce website content without permission.

8.1. While we strive to ensure high-quality products, Nerdsquare (Pty) Ltd is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.

8.2. Our liability is limited to the total amount paid for the products.

9.1. We may employ third-party courier services for deliveries. While we strive for timely delivery, we are not responsible for delays or issues after the order has been dispatched.

9.2. The customer agrees that the risk of loss or damage passes to them upon dispatch.